First and foremost, Michelle sees herself as a leader, dedicated to bringing out the best in people and empowering teams to achieve their full potential. Michelle’s core belief is that great leadership drives success, with her expertise in change management and operations serving as valuable tools to support that mission.
With extensive leadership experience in operational management and transformation delivery, Michelle has a proven track record of driving impactful change on a global scale. Early in her career, Michelle led large-scale front, middle, and back-office operations across multiple regions, building a deep understanding of complex organisational dynamics. Over the past 13 years, Michelle has focused on managing large-scale change and transformation programs, spanning technology, organisational design, and process optimisation. At the heart of every initiative, Michelle prioritizes the people dimension of change, fostering engagement and long-term success.
